Shipping policy

Shipping Policy

Welcome to Nolly Home. We are committed to delivering your home essentials quickly and reliably. To ensure the best service, we partner with world-class fulfillment networks to handle our logistics.

1. Shipping Destinations

We currently ship exclusively to addresses within the United States and its territories, including:

  • The contiguous United States

  • Alaska and Hawaii

  • Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, and Northern Mariana Islands

  • PO Boxes and APO/FPO/DPO addresses

Note: At this time, we do not offer international shipping outside of the U.S. and its territories.

2. Shipping Speeds & Estimates

Delivery times are calculated from the time the order is "accepted" by the fulfillment center.

Shipping Method Contiguous U.S. AK, HI, & Territories
Standard 3–5 Business Days 5–10 Business Days
Expedited 2 Business Days 3–6 Business Days

 

3. Shipping Costs

We offer free shipping on all orders deliver to all addresses within the United States. 

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can track your package directly through the carrier's website or via our website.

5. Delivery Issues

  • Missing Packages: If your tracking says "delivered" but you haven't received your item, please wait 24 hours as carriers sometimes mark packages early. If it still hasn't arrived, contact us at support@nollyhomebrand.com

  • Damaged Items: If your order arrives damaged, please take photos of the packaging and the product and contact us within 48 hours of delivery so we can arrange a replacement.